Customers!
Statistics show it costs more to attract a new customer than it does to keep the ones you already have. Treat your customer’s right and they will continue to patronize your business. Treat them wrong and they may never return.
The Better Business Bureau of Southern Colorado’s Foundation has a program to help. It’s called Excellence in Customer Service (EICS) and is designed to help companies analyze and improve their customer service processes.
Those who wish to participate must submit an application. In order to make it easier for you, we will be holding an application writing workshop to walk you through the process.
Below are the details for the EICS workshop:
Date: Wednesday, November 17th, 2010
Time: 8:00 – 11:00 a.m.
Location: Colorado Technical University
4435 N. Chestnut St., Colorado Springs
RSVP: www.BlackTie-Colorado.com/rsvp
Event Code: BBBWriting
For more detailed information on this event, please contact Cat Eli at
(719) 636-5076 ext. 100, (866) 206-1094 ext. 100, or eics@bbbsc.org.
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