ECM Chosen by Leading Relationship Management Provider to Quickly Identify and Remediate Non-compliant Configurations Across the Enterprise
COLORADO SPRINGS, Colo.--(BUSINESS WIRE)--Configuresoft, the world's leading enterprise server configuration management company, today announced that Convergys has selected Configuresoft’s Enterprise Configuration Manager (ECM) to help manage and maintain compliance with multiple regulatory and industry standards including PCI DSS (Payment Card Industry Data Security Standard).
Convergys is a global leader in relationship management with more than half of the Fortune 50 companies as its clients. Convergys selected ECM for its scalability, performance, rapid and granular data collection of IT assets, industry leading compliance content and templates, and enterprise remediation capabilities.
“Convergys serves a diverse roster of clients across multiple vertical markets including retail, healthcare, banking and finance,” said Convergys Director of Global Information Security Greg Allender. “ECM’s out-of-the-box compliance templates, intuitive interface and speed of implementation help us comply with requirements such as HIPAA, GLBA, Sarbanes-Oxley and PCI DSS to name just a few. Configuresoft’s Center for Policy and Compliance templates provides the ability to track changes in regulations and our team can take advantage of Configuresoft’s regulatory expertise.”
By using ECM, Convergys is able to quickly assess and monitor PCI security controls through a continuous process that simplifies compliance. ECM quickly discovers, analyzes and automatically remediates PCI issues such as password policy violations and vulnerable machine configurations. In addition, Configuresoft’s Center for Policy & Compliance (CP&C) can ensure that as new PCI guidelines are introduced, Configuresoft will update Convergys.
“Convergys is a step ahead of the many companies that continue to struggle with PCI compliance and other regulatory mandates by designing and implementing a plan that goes above and beyond the minimum requirements of today’s regulations,” said Configuresoft Vice President Andrew Bird. “Convergys’ compliance strategy is a model for any organization seeking compliance, security and operational efficiency on a continuous basis, across the enterprise.”
About Convergys
Convergys Corporation (NYSE: CVG) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers and employees. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.
For 25 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span more than 70 countries and 35 languages.
Convergys is a member of the S&P 500 and has been voted a Fortune Most Admired Company for seven consecutive years. We have approximately 75,000 employees in 84 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio. For more information, visit www.convergys.com.
(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)
About Configuresoft
Configuresoft, the world’s leading enterprise server configuration management provider, delivers the Configuration Intelligence® that brings automation and intelligence to IT operations. Hundreds of organizations, including 13 of the world’s 25 largest companies, rely on Configuresoft to effectively and efficiently manage the complexity of today’s physical and virtualized IT environments. Configuresoft’s team of security and policy experts ensure continuous compliance with regulatory requirements such as Sarbanes-Oxley and industry standards such as PCI DSS, and Microsoft and VMware Hardening Guides. To contact Configuresoft, please call (888) U-CONFIG or visit www.configuresoft.com.
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