BBB Fraud Alert - Door to Door Scams

Local consumers contacting the BBB regarding suspicious persons going door to door are on the rise.

One local senior was surprised to have a representative from “ADT Security” knock on his door after 9:00pm. The gentleman at the door was nicely dressed and allowed access to the home. The so-called employee came in under the guise of checking the alarm batteries. He proceeded to press buttons and changed the alarm code to 1-2-3-4. No uniform or proof was given that he worked for the firm. An observant neighbor reportedly saw two gentlemen, one querying her neighbor and another man peering into windows. There was no company vehicle visible. After being questioned, the two men got into their vehicle and speed away. The senior contacted the real ADT Alarm and was told to change his alarm code to prevent unwanted access. The Sheriff’s office was also alerted to this possible burglary scam.

Door to door solicitations for roofing repair/replacement have also been cause for concern for local residents. Home owners are being approached by representatives to check their roofs for damage. These persons are also trying to ascertain if they are dealing with a home owner or tenant, if it is the latter, the personnel moves along. Varying firms are trying to get property owners to sign a contract which allows the company to contact the insurance company and immediately begin processing the claim. Although there is a three day right of recession, some of the contracts have special caveats charging 20% if the consumer tries to cancel after the repairs have been approved by the insurance carrier and if the insurance payment has been issued.

In regards to door to door solicitations, the BBB reminds consumers that:

∑ You do not have to let any person in your house. If you're not interested, say good-bye and shut the door.

∑ Don't be afraid to interrupt and ask questions.

∑ Solicitors should be able to provide credentials of who they are and the firm they represent. They should be wearing some sort of name badge or uniform.

∑ Do not be pressured into signing a contract or making a spur of the moment decision. Read all contracts before signing. A legitimate firm will allow you time to investigate their offer.

∑ If it sounds like a good deal, ask the salesperson for their name, and the name, address and telephone number of the company.

∑ Contact the BBB for a reliability report on any company at www.bbb.org or 866-206-1800/719-636-1155